iOS 7.1 causing issues with Touch ID?

Screen Shot 2014-03-11 at 15.33.24

Among some of the changes within iOS 7.1 – launched yesterday – was a supposed performance boost for the iPhone 5s’ Touch ID sensor. Turns out, things haven’t improved for everyone. In fact, the exact opposite is taking place.

Head on over to this conversation on Apple’s discussion board and you’ll see a growing list of users complaining that Touch ID isn’t working properly, or – at worst – not at all.

User All8867 states the following:

“After installing iOS 7.1 Touch ID stopped working. When I put my finger on the sensor nothing happens.

I already tried rebooting and switching Touch ID on and off. None of that seemed to work. Is there anyone else experiencing similar problems?”

Most of the respondents with the same problem have tried the usual: Rebooting the phone, deleting fingerprints and trying to set up new ones. But that doesn’t work. It seems like the Touch ID sensor just isn’t picking up a signal for a lot of them. Some of those who tried to add new fingerprints noted that it failed to register at all:

User tcraw noted:

“I have the same issue. Fingerprint no longer works. I deleted my old fingerprints, rebooted and it will not allow me to add new fingerprints.”

We’re not sure that there’s an easy fix for this one. It sounds like Apple might need to release a new, smaller update specifically to deal with this issue.

Thanks Dom

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  • wezra

    Sorry to hear that. Mine works fine and the phone seems to be responding faster in general. I’m sure a bug fix is on its way!

  • Odd. My TouchID has been working better with the update.

  • jiazhen

    same here.. my iphone5s updated to ios7.1 fingerprint sensor not working at all … hope apple make new ios update to fix it/..

    • shane

      Haven’t seen the problem updated yesterday when it came out and now it works even better

      • jiazhen

        i not sure about it some ppl have fingerprint problem some dont have….

  • name

    and the bugs just keep coming

  • mrfcobf

    Weird. TouchID has been working well for the first time since the update for me! Maybe delete your finger print and start over?

    • RedGeminiPA

      As the article states, deleting and setting up again does nothing to help the issue.

      • mrfcobf

        I see that, but as I stated, I’ve had the complete opposite experience from what the article states.

  • Twin

    Same here, even if it started this behavior after about a day after the update. It seems to recover after a while but only for a short time and one or two scans. Will digmdeeper into that tomorrow. I miss Steve J.!

  • Lyrred

    My Touch ID is completely dead

  • Miracle

    My Touch ID isn’t picking up my fingerprint after I rebooted and everything. They definitely need an update to fix this ASAP!!

    • Lurker

      PROBLEMS WITH THE TOUCH! It’s not that smooth now when hovering w/n pages

      • srinivas

        same problem, since yesterday touch id is not working. repeated attempts at reformatting are of no use