Welcome to our new (old) comments system – We’ve switched back to Disqus

Disqus Conversation Logo on card 01

Around 18 months ago, perhaps less, we switched from Disqus comments to LiveFyre. At the time, there were a good few reasons why we did so. Chief of which was spam. At the time, we were being inundated with spam posts and links, filling up the comments on each post. Although it had a supposedly great spam-detection system, it just wasn’t working for us. After struggling to cope with it for months, we switched. But now, we’ve switched back.

The biggest reason is that whenever I browse the web, I notice that most blogs I frequent tend to use Disqus, and when you’re logged in to your account, you’re logged in anywhere, on any site. It made sense to us to switch to the most popular method of commenting on posts. It just makes it a more hassle-free experience across the web. We’re hoping that this encourages more engagement. After all, I know when I’m browsing that I’m less likely to comment if it means creating yet another account for another commenting platform.

Secondly, it’s easier to manage. I can edit, moderate, and reply to comments from right within the WordPress dashboard. For those unaware, that’s the behind-the-scenes area where we create all our written content and post it to the site. Having the ability to do so without needing to log in at another URL makes it easier for me to get involved with everyone in the comments and build community that way.

As for my earlier concerns regarding spam, having been running TmoNews.com for the past 4 months (also uses Disqus), it became clear that things have improved a lot. It catches the suspicious posts pretty accurately and has a great engine for picking out offensive language. All in all, I’ve been impressed with how it works.

So, what’s the next step? If you haven’t already got a Disqus account, signing in is as easy as using your Twitter, Facebook or Gmail details. Once you have, not only will you be able to comment on posts, but anywhere you see Disqus you’ll get notifications when anyone replies to you and even get involved in discussions at Disqus.com. I’ve become a big fan of the platform recently, It certainly seems more intuitive than Livefyre. I hope the change is a good one for you guys too.

If you have any questions or comments about the change, you know what to do!

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  • http://www.joshspadd.com/ Josh Hrach

    I’ve used Disqus on my sites for a while, too. I had no issues with Livefyre as a user, though I can see the benefit of this to all of the editors.

    • Cam Bunton

      Yeah. To me, it just made the most sense, despite some of the Livefyre features.

      • http://www.joshspadd.com/ Josh Hrach

        Whether using Disqus or Livefyre, I’m glad you’re using one of those and not some unheard of WordPress plugin.

      • Brandon Miranda

        As a viewer and a reader. I am very happy to hear this. I believe the reason co!ments on this site are so low are because you had to sign in every single time to comment. It was such a hassle. This is so much better and a welcome change. :D

  • http://www.ricfulop.com/ Ric Fulop

    Awesome!

  • http://disqus.com/ Daniel Ha

    Welcome back! Glad that you guys are using Disqus again.

    Hope everything is a huge improvement from the last experience as well.

    • Cam Bunton

      Me too! :-)

  • http://113tidbits.com/ tony greene

    Glad to have you back in the game. Welcome back!

    • Cam Bunton

      Ha. Thanks.

  • gettysburg11s

    Well, I use Disqus on other sites, so this is fine with me.

  • Adam Oram

    Awesome. Looking forward to more comments and interaction on posts. If it’s anything like over at Tmo, we’ll be inundated!

    • Brandon Miranda

      Disqus is great for that. I feel that with LiveFyre, I’ve gotten many replies but have never been able to tell. With Disqus I can tell from any other site with the plugin installed!

  • Volker

    I’m glad. Discuss (autocorrected spelling) is great and easy to use for us end users too. LyveFire just sucks, especially when on a cell phone or iPad. When Engadget switched over to LyveFire, is when I stopped commenting there because it just doesn’t work on my iPhone 5.

  • Brandon Miranda

    YES FINNALLY!! :)

  • gabregni

    Secondly, it’s simpler to handle. I can modify, average, and response to feedback from right within the WordPress dash panel. For those not aware, that is the behind-the-scenes area where we make all our information and publish it to the website. Having the capability to do so without requiring to log in at another URL creates it much simpler for me to get engaged with everyone in material and develop group that way.

    Spybubble