A new internal memo has been sent out to Apple employees detailing what staff should do when confronted with Wi-Fi issues on the new iPad. According to the leaked screenshot above, staff should “capture” (code: take it and send it for testing) any faulty iPads along with all original accessories.
It’s important to note that this doesn’t apply to WiFi+4G models, and neither is it applicable to models in which the issue is software related. The “capturing” only takes place if – after a diagnostics test – it shows to be a hardware problem. Your iPad should be replaced if it meets all the criteria. Yet another bump in the road for Apple to get over, to go alongside the supposed overheating and charging problems.
Are any of you having issues with connectivity? Comment below, or tweet: @TiP_Cam.