Apple is rolling out a new iOS app called Support that is available for iPhone and iPad. Support for iOS allows customers to access AppleCare services in addition to including links to support articles.
Apple’s App store description:
Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.
Lots of the features found in the new Support app currently exists in the Apple Store app. But it recently removed the ability to schedule Genius Bar appointments as it removes emphasis on the Genius Bar in its retail locations.
The new app has the ability to detect products that are registered under your Apple ID so it’ll be much easier to find support for your specific device.
