Tag Archives: Genius Bar

TiP Daily: September 6, 2012

TiP Daily September 6, 2012: Some high-resolution images of the alleged iPad mini backplate hit the web, Apple and the iPhone are awarded the #1 spot in JD Power & Associates customer service survey for the 8th time in a row, and more! – Leaked iPhone 5 components: http://tinyurl.com/ctsyyoq – Leaked iPad mini…

Rumor: Apple Stores to be equipped with temporary, wireless backup service for broken devices

We’ve all been there: Your iDevice breaks so you take it to the Apple Store. You’re pleased to find the Genius perfectly willing to replace your device at no added cost. “This day might not be so bad after all,” you think. Then the Genius asks if you’ve backed up your gadget before coming in. “What? Um… no.” Then comes the awkward silence followed by…

AppleCare+ getting stricter

As you may have heard, Apple has recently announced a new protection plan for your iPhone. Going by the name of “AppleCare+,” it replaces the previous $69 AppleCare plan with a slightly more expensive one. At $99 dollars, you do get more coverage though. AppleCare+ extends your warranty to two years from the purchase date and now includes…

iUniversity: Journey to the Genius Bar

Being an avid iPhone user, college student and tech blogger, I’ve grown increasingly interested in the various roles the infamous Apple device plays in one’s day-to-day life. Though, recently I’ve come to realize the full impact of that little iPhone in your pocket can’t truly be understood until one is forced to go without it. I had the misfortune of…