Apple opens iPhone 5 battery replacement program after defect spotted


Apple today has published a support page detailing that a “very small percentage” of iPhone 5’s have a battery that requires more frequent charging and may not last as long as non-affected batteries. The program allows owners of affected devices to have their batteries replaced free of charge either in an Apple Store, through mail, or at an authorized retailer. You can check if you have an effected device by entering its serial number on the support page.

As of today, replacements are only available for owners in the United States and China. On August 29th, the program will open to “other countries”.  An official statement from Apple’s support page reads:

Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge.

You can view the official support page right here and check if you have a device with a battery that needs replacing. Although only a small percentage of phones have the issue, you never know, so head over now and check.

Source: Apple

Tags: , , , , ,

  • touchedmysoul09

    I got the double whammy with my iPhone 5 in these replacement programs…a broken sleep/wake button and serious battery issues. But I wonder if I should bother since the 6 is coming soon…and then I wonder if there will be similar issues with that one too.