One of the biggest problems with trading in devices is the liquid indicator located on devices. The idea behind the little white circle is genius: it’s white when the device has stayed dry, and turns pink or red when liquid touches the dot, and indicates water damage to potential buyers. Unfortunately for users, these indicators don’t always work as advertised in real life situations. For example, when I had my HTC Evo 4G, I never got it anywhere close to water, and it was never close to getting liquid damage. However, when I went to trade in the device, I noticed that the liquid damage indicator was tripped, and I knew that that one little circle meant that my phone was essentially worthless in the trade in, and so I decided to just keep it. These circles are far from perfect, and have caused headaches over the last few years. Fortunately, Apple is loosening its restrictions on the liquid indicators.
It was announced today that Apple will no longer inspect the liquid damage indicators when evaluating trade in devices. Previously, if the indicator was tripped, the device was worthless in trade ins with Apple. Now, however, the company will not check the indicators. While this doesn’t mean that you can trade in a water-soaked iPhone (if there’s noticible water damage, the devices will still be rejected for trade ins), it does mean that the company is being much more lenient for trade ins. This is great news for anyone who has ever had the situation like mine, where the indicator is tripped by something other than liquid damage, such as humidity or sweat.
It also appears as if this change only impacts in store trade ins. Online trade in policies have not changed at all, meaning that online trade ins are still subject to the liquid indicator check. Are you glad to see Apple moving away from depending on the damage indicator that can return flawed results? Drop your thoughts below, or tweet me at @TiP_Griffin.