iMessage failures after installing iOS 7? You’re not the only one


Over on Apple’s support communities webpage, there’s a growing thread of iOS 7 users complaining of not being able to use iMessage. It’s not the first time I’ve heard of the issue though. My own mother-in-law started having trouble with iMessage since upgrading, TechCrunch’s MG Siegler (@parislemon) also complained on twitter about a similar issue yesterday. Simply put: It seems to be affecting a few people. And it’s not showing as a general iCloud/Apple system error on the status page.

If iCloud and iMessage services were down, it would almost be better. iMessages failing to send would just send as SMS messages. With this issue in iOS 7, they’re not sending at all. On Apple’s support pages, the issue first showed up when iOS 7 was initially available. However, it’s become a more frequently reported problem since iOS 7.0.2 landed last week.

So what’s the fix? Signing in and out of iMessage doesn’t work for most, and that would be the usual problem solver in this situation. Turns out, there is a way to make it work that requires more than just switching iMessage off. First, go to Settings>Messages and switch iMessage off. Then reset your iPhone’s network settings by going to Settings>General>Reset>Reset Network Settings. Once you’ve done that, switch iMessage back on again.

That method should work, and has been successful with most users who’ve tried it. If it doesn’t, you could also try rebooting your device by pressing and holding the home and power buttons simultaneously until your iPhone resets. But that method has seen mixed results according to AppleInsider.

Let us know if you’ve been having problems, and if the above solution(s) work. Use the comments or tweet me: @TiP_Cam 

Tags: , ,

  • dyvking

    I am having this issue. Turning the phone OFF, then turning it back on without doing anything else resolves it, for a while.

  • kylem12

    It’s been happening to mine, usually a reboot of the phone and then resend of the message works. It’s alright because with ios 7 it only takes about 30 seconds to restart.

  • BillThomas

    I’m not having iMessage problems I’m having problems with my battery getting to 4% and shutting my phone off

  • bman325i

    my iMessage was trippin .  i thought it was just my phone.  my messages wasnt sending

  • I had this problem and the only real solution was to restore and update through my computer. It takes iMessage and FaceTime about 2 minutes to be live and everything should be good. Hope this helps.
    *never update OTA on a major update ;)

  • ladywarb

    TiP_Cam thank you :0)

  • ladywarb

    TiP_Cam all fixed, thanks so much!!

  • TiP_Cam

    ladywarb No problem. iOS 7.0.3 is going to fix the general issue. Next week hopefully.

  • ladywarb

    TiP_Cam I haven’t done my 0.2 yet, scared to now.

  • TiP_Cam

    ladywarb Hahaha. Why scared?

  • ladywarb

    TiP_Cam in case it knocks my iMessages off again! I guess I know how to fix that now!!

  • TiP_Cam

    ladywarb It makes no difference really. It’s a small update. May as well wait until next week now.

  • ladywarb

    TiP_Cam yeah that’s what I figured! It’s quite handy having an ol buddy like you ;0)

  • ladywarb

    TiP_Cam oh and now I look clever! Thanks to you I helped sPARKLYsARAH & jonwarb with the same problem!

  • TiP_Cam

    ladywarb sPARKLYsARAH jonwarb Nice to know I’m useful for something. ;-)

  • ladywarb

    TiP_Cam we love you ! (sPARKLYsARAH jonwarb )

  • TiP_Cam

    ladywarb :-) sPARKLYsARAH jonwarb

  • andrewd1

    imessage is not working for me. i tried the fix suggested but it didn’t work. same with a friend at work. only solution is to turn off imessage on my phone and my wife’s phone. no more imessage for me until apple gets it sorted out.