Over on Apple’s support communities webpage, there’s a growing thread of iOS 7 users complaining of not being able to use iMessage. It’s not the first time I’ve heard of the issue though. My own mother-in-law started having trouble with iMessage since upgrading, TechCrunch’s MG Siegler (@parislemon) also complained on twitter about a similar issue yesterday. Simply put: It seems to be affecting a few people. And it’s not showing as a general iCloud/Apple system error on the status page.
If iCloud and iMessage services were down, it would almost be better. iMessages failing to send would just send as SMS messages. With this issue in iOS 7, they’re not sending at all. On Apple’s support pages, the issue first showed up when iOS 7 was initially available. However, it’s become a more frequently reported problem since iOS 7.0.2 landed last week.
So what’s the fix? Signing in and out of iMessage doesn’t work for most, and that would be the usual problem solver in this situation. Turns out, there is a way to make it work that requires more than just switching iMessage off. First, go to Settings>Messages and switch iMessage off. Then reset your iPhone’s network settings by going to Settings>General>Reset>Reset Network Settings. Once you’ve done that, switch iMessage back on again.
That method should work, and has been successful with most users who’ve tried it. If it doesn’t, you could also try rebooting your device by pressing and holding the home and power buttons simultaneously until your iPhone resets. But that method has seen mixed results according to AppleInsider.
Let us know if you’ve been having problems, and if the above solution(s) work. Use the comments or tweet me: @TiP_Cam