There’s no doubting that when it comes to creating a first class shopping experience for customers, Ron Johnson is among the best. Sadly, his vision and JC Penney’s reputation for being a low-cost store didn’t go hand in hand, and after only a year as CEO, Johnson was fired. The company recently released this TV ad to apologize for the changes he made, and essentially begged customers to come back.
Personally, I’m hoping Johnson comes back to Apple. The retail chief’s role has been available since John Browett was fired as Apple’s SVP in March this year. He was a good fit for Apple, and is mostly responsible for the direction and vision that continues today.