Phil Schiller on Android, and why iOS is better in interview with WSJ

Phil Schiller

We’re used to hearing Apple speak on how technology products should be run, and what the user experience is supposed to be. For Apple it’s all about design, and seamless integration between hardware, software and ecosystem. In an interview with WSJ just a day before the next flagship Android phone is set to land, Phil Schiller addressed the issue of Android vs. iOS in typical Apple style.

During the interview he shared information on how many users were switching between platforms, and stated that four times as many ditched Google’s platform for iOS than went the other way. He also went over old ground discussing Android’s fragmentation, and seemingly slow update adoption rates. Although most of the issue with slow software updates is down to carriers and manufacturers, it doesn’t help the overall experience. There’s also the issue of having different companies being responsible for different parts of the software and services thanks to manufacturers and carriers (again) offering different services.

“When you take an Android device out of the box, you have to sign up to nine accounts with different vendors to get the experience iOS comes with,” he said. “They don’t work seamlessly together.”

In short, Schiller is not concerned by the arrival of the Galaxy S 4 tomorrow, as he still believes the iPhone is better in the long run and will continue to be successful.

Via: WSJ

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  • jabombardier

    i do agree about the fragmentation. but i mainly left because android because after every upgrade i had or from initial ownership, i constantly experience glitches, freezing, and restarts. fragmentation comes into connection with this because there is a long wait before the OEM or the carrier sends out an update to fix the problem. hopefully this becomes less of a problem with that. as for signing in to 9 accounts with different vendors to get a great experience of android, i only counted 1 account, which is Gmail. where does he get 9 accounts?

  • BillThomas

    @jabombardier I think he is talking about all the junkware that comes with the android phones, like i verizon u will get like and NFL app a radio app ect. and u have to have accounts with them apps before they will work for u and u cant delete them. but i agree with u i jumped to iOS because i my Droid phone was junk….it was slow it would crash, freeze, reboot ect.

  • lean6rtj2

    I’m pretty sure that Chiller is smarter than this. Lol. I’ve had all versions of the iPhone over the years in between versions of Android, including two attempts to like the iPhone 5. I got over every single feature that kept me primarily loyal to my iPhones, and now that balance has shifted. My iPad is my permanent Apple platform. I will not leave my Galaxy Note 2 for an iphone that looks anything like the experience that it’s limited to today. Chiller can’t talk that reality away, and insulting me isn’t going to help either.

  • jabombardier

    @BillThomas oh ok. I always skipped those things.

  • jabombardier

    @lean6rtj2 insulting you? How so?

  • lean6rtj2

    @jabombardier
    Misrepresenting the present experience with the Galaxy handsets. Simply implying that I don’t know quality when I see it. I didn’t really like it when Samsung took that tact with the Galaxy campaigns either, and my decision wasn’t based on it. There have been polls asking people want they would like to see in a new iPhone, and of course they said a larger display. Apple turns around and says larger displays are stupid. Lol.

  • Guest911

    @lean6rtj2 Doesnt mean he thinks you are stupid. He is just smarter than you. There is a difference.

  • lean6rtj2

    @Guest911 What are you…like 12?

  • lean6rtj2

    @Guest911
    Having been misunderstood myself fairly recently, I’ll reapproach this, assuming that you were trying to say that he’s doing his job and insisting that I want the product that he wants to sell. I think the end result is the same…a growing number of people won’t be buying.

  • jabombardier

    @lean6rtj2 I see. How I perceived it was that it isn’t about how quality product because android is on quality devices and android is quality itself. It is all about all android users, especially those that are on high end phones, do not have equal experience away from unique experience because UI overlays. For example. Before I switched to an iPhone 5, I had a Galaxy S2. Loved that phone up to a point. I got the iCS update months a year after it came out. Then Jellybean is out and there is a smattering if features that it has that I won’t get because event though it is powerful enough, Samsung or my carrier may not approve jellybean for it. The argument that Siri cannot be had in iPhone4 as fragmentation isn’t enough versus what’s going on with android.

  • lean6rtj2

    @jabombardier
    I don’t think that’s really appreciating the market that they’ve cultivated though. I don’t really go in to buy a phone any more concerned about how many years in going to have it, and whether or not my Galaxy S3 is going to be on par with the Galaxy S5. I know that I’m either going to buy another phone with out of pocket costs within a year, or I’m going to jump off the train altogether when I get a phone that satisfies. Quite honestly, the Galaxy Note 2, Galaxy S3, iPhone 5, etc are all phones that people could be satisfied with without any more updates. Remember, there I was…on a stint of iphone ownership and Samsung is going in on the iPhone users are simpletons campaign. I don’t know that they really know their users anymore. That fan boy thing has gotten dramatically diluted.

  • TechBoyXz

    @lean6rtj2 look there’s a simple way to put it IOS is for some people and Android is for some people as well, everybody has their choice to make iPhones and Android phones are both great phones some people prefer diffrent things from their smartphones, some like elegant design, others bigger screen etc… I personally like iPhone for its nice design and its iOS and app store everyone everybody in my family has one and they love it, but I have absolutely nothing against android and I think their also great phone,but everyone has there preference :)

  • BillThomas

    @jabombardier  @BillThomas good for you

  • lean6rtj2

    @TechBoyXz
    Sounds like you’re saying the same thing that I am…they’re starting to talk too much on both sides.

  • Justin_White

    i also agree with the fragmentation but in my schiller needs to shut it! i love both android and iOS(even know it’s been the same since 2007)the both have there faults but honestly when you take away all the fanboy iOS vs android bullshit weather it’s a GS3 or iphone 5 or any future device you get a great phone! at the end of the day that is what people want. my argument(will owning a GS2)use to be well the iphone just simply “works” and with the GS3 that argument is thrown out of the window. and no i’m not an android fanboy. yes i do have an android phone right now but i will probably be returning to the iphone 5s when it comes out and i can upgrade. after that who knows where i’ll end up but i know iOS or android i will get a great device and a great experience.

  • jabombardier

    @Justin_White preach! The fanboy thing is getting really old.

  • jabombardier

    @lean6rtj2 back in 2009 and 2010, I wouldn’t agree with what you have said but because android has advanced so much I agree with 110%. In line with what you are saying, phones with android 4.0, one will be very satisfied and not want an update so desperately. However to seal the deal, it would be great if a new extremely cool and useful new feature, like google now, that shows up on Android’s latest version of their OS, were to be compatible with older versions of the OS that can handle it. That would be a stellar achievement for them and it will pretty much shut down the “fragmentation argument”.

  • lean6rtj2

    @jabombardier
    Most definitely. There were flashes of cool before ICS/JB, but it was mainly the Android instability and my growing Apple app collection that would just feed my anxiety to get back to my iPhones. Each time I would go back to Android I’d appreciate something else though. The S3 was the game changer as far as Android user experience improvement for me…although the Galaxy Nexus was nice too (minus the radios and battery life issues). I don’t feel like I’m making the same kind of substantive tradeoffs that I felt with other Androids, and then the realization that there was actually more instead of less. I tried to go back to the iPhone 5 twice, and the experience was no longer satisfying…not dynamic enough.