“Say what?!” Was my first reaction too. Don’t worry. In a surprising turn, the 6th generation iPhone has come 5th in a wide scale mobile subscriber survey in the States between July last year and January 2013. In total almost 93,000 consumers were surveyed about their happiness with their respective smartphones. Turns out, a bunch of Android phones fared better than the latest iPhone. However, it’s not that they’re Android devices that surprises me. It’s which models.
The top device in the US was the Atrix HD with a score of more than 8.5 out of 10. Another Motorola device came in second, with 3rd and 4th spots being occupied by the Rezound 4G and the Note II. Perhaps more surprising than the iPhone finishing fifth was that the Galaxy SIII didn’t feature in the top 5 at all.
In the UK, it was a different story. The iPhone finished second behind the One X. 3rd, 4th and 5th places were taken by three Samsung devices: Note II, Galaxy SIII Mini and Galaxy SIII.
All in all, the survey seems a little strange. It would be interesting to see the exact questions asked. Perhaps most surprising of all: Samsung was bottom of the pile when it came to customer satisfaction overall, and “Google” was listed as a manufacturer despite not being one.