Instagram and Facebook issue open letter to address new Terms of Service


There’s been quite a bit of controversy today regarding Instagram’s new terms of service. Now, Instagram is owned by Facebook, which is notorious for iffy terms of service and privacy policies that make users cringe. The issue with Instagram is that it seems as though the new policies suggest that the company can use your own personal photos uploaded to the site for advertising purposes and other corporate ventures for monetary gain.

Obviously, this has a lot of people up in arms. One big name Instagrammer, National Geographic, has even gone so far as to suspend new updates on the photo sharing social network until this issue is resolved.

Facebook and Instagram have heard our complaints and issued an open letter addressing customers’ concerns signed by Kevin Systrom, Instagram’s co-founder:

Advertising on Instagram From the start, Instagram was created to become a business. Advertising is one of many ways that Instagram can become a self-sustaining business, but not the only one. Our intention in updating the terms was to communicate that we’d like to experiment with innovative advertising that feels appropriate on Instagram. Instead it was interpreted by many that we were going to sell your photos to others without any compensation. This is not true and it is our mistake that this language is confusing. To be clear: it is not our intention to sell your photos. We are working on updated language in the terms to make sure this is clear.

To provide context, we envision a future where both users and brands alike may promote their photos & accounts to increase engagement and to build a more meaningful following. Let’s say a business wanted to promote their account to gain more followers and Instagram was able to feature them in some way. In order to help make a more relevant and useful promotion, it would be helpful to see which of the people you follow also follow this business. In this way, some of the data you produce — like the actions you take (eg, following the account) and your profile photo — might show up if you are following this business.

The language we proposed also raised question about whether your photos can be part of an advertisement. We do not have plans for anything like this and because of that we’re going to remove the language that raised the question. Our main goal is to avoid things like advertising banners you see in other apps that would hurt the Instagram user experience. Instead, we want to create meaningful ways to help you discover new and interesting accounts and content while building a self-sustaining business at the same time.

Ownership Rights Instagram users own their content and Instagram does not claim any ownership rights over your photos. Nothing about this has changed. We respect that there are creative artists and hobbyists alike that pour their heart into creating beautiful photos, and we respect that your photos are your photos. Period.

I always want you to feel comfortable sharing your photos on Instagram and we will always work hard to foster and respect our community and go out of our way to support its rights.

Privacy Settings Nothing has changed about the control you have over who can see your photos. If you set your photos to private, Instagram only shares your photos with the people you’ve approved to follow you. We hope that this simple control makes it easy for everyone to decide what level of privacy makes sense.

I am grateful to everyone for their feedback and that we have a community that cares so much. We need to be clear about changes we make — this is our responsibility to you. One of the main reasons these documents don’t take effect immediately, but instead 30 days from now, is that we wanted to make sure you had an opportunity to raise any concerns. You’ve done that and are doing that, and that will help us provide the clarity you deserve. Thank you for your help in making sure that Instagram continues to thrive and be a community that we’re all proud of. Please stay tuned for updates coming soon.

So does this letter do anything to alleviate some of the frustration or worry you have with Instagram’s new policies, or are you heading over to the site right now to delete your account? Leave a comment down below, and I promise I won’t sell it to Facebook for advertising purposes…


Via: AppAdvice

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  • AshMorales

    I deleted my account. I don’t find a need for it anyway. I upload my non-filtered pictures to Facebook directly. Why have a middle-man do it?

  • 2nihon

    I didn’t use Instagram anyway, but I do hope that good users jumping ship will move to Flickr. Flickr’s new app is great!

  • Effen Dunn

    It is a shame, Instagram had worked its way to the top of the photo editing/sharing, but I think this ill planned move has caused the premature death of them… Thankfully their are other equally usefull Apps/Sites…. I prefer EyeEm for mine…

  • The company can use your own personal photos uploaded to the site for advertising purposes and other corporate ventures for monetary gain.

  • scott29710

    I deleted my account.  I was just starting to use instagram anyway so I only had a few photos.  I will open a new account when things are worked out in the final draft of their Terms of Service if I agree with them.

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